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Privacy Policy

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Collecting Personal Information

Under the Data Provision Requirements 2012 and National VET Data Policy BARS Training Australia is required to collect and submit data compliant with AVETMISS for the National VET Provider Collection for all Nationally Recognised Training.

This data is held by the National Centre for Vocational Education Research Ltd (NCVER), and may be used and disclosed for the following purposes:

  • populate authenticated VET transcript;
  • facilitate statistics and research relating to education, including surveys and data linkage;
  • pre-populate RTO student enrolment forms;
  • understand how the VET market operates, for policy, workforce planning and consumer information; and
  • administer VET, including program administration, regulation, monitoring and evaluation.

You may receive a student survey which may be administered by a government department or NCVER employee, agent or third-party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.

NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at  (www.ncver.edu.au).

Use and Disclosure

Information can only be used or disclosed for its original purpose of collection. Information will only be used or disclosed for other or secondary purposes when: The individual has consented to its use for a secondary purpose;

The secondary purpose is related to the primary purpose and the individual would reasonably expect the service or worker to use or disclose the information for that secondary purpose;

  • Information given indicates potential or intent to harm others or self or commit a criminal act;
  • Information given results in the disclosure of a child protection issue
  • The use or disclosure is required by law.
  • If disclosure of personal information is necessary the person involved must make a written note of such a disclosure.

Data Quality

All information will be recorded without bias, feeling, assumption and undue subjectivity; the office will ensure all information collected is complete and up-to-date. The worker recording the personal information will always be identifiable on the record.

Data Security

BARS Training Australia will take reasonable precautions to protect personal information so that it is not misused, lost, accessed by unauthorised people, modified or disclosed. Filing cabinets containing personal and sensitive information will be locked when not in use, and keys to these filing cabinets held only by relevant authorised employees. Files and information will be filed away when not in use, and will never be left on desks or in areas where other people can read or access it. Computers that store, or can access other computers that store personal information will have password access. Each computer user should have a password.

All personal and sensitive information will be securely destroyed when no longer needed or statutory times for holding have passed. Personal and sensitive information will never be disposed of by general disposal methods. Reasonable steps will be taken to destroy or de-identify personal information that is no longer needed.

Practices of security will be monitored to ensure compliance with policies and are as follows:

Student Files

  • All personal and identifying information shall be regarded as confidential between the service and the student.
  • All students have the right of access to their files.
  • If required, Personal Information relating to the student may only be discussed with the Managing Director. The exceptions to this are:
    • Where the student consents in writing to the release of information;
    • Information has to be given to comply with legal requirements;
    • Where a student discloses intent/action to harm others or self.
  • The file is and remains the property of BARS Training Australia should only leave the premises under subpoena or ordered by a court.
  • All student file entries are to be signed by the source. It is the responsibility of service coordinators to preserve the security of written records.
  • The coordinator shall be notified prior to student access to any file.
  • An employee in a supervisory position shall be present to assist the student when accessing information in his/her file.
  • Written permission from the student must be obtained before information in a file is transmitted to another professional person. This may require consent from a parent or guardian in the case of a person who cannot demonstrate an understanding of the concepts of consent, personal information and privacy.
  • Information required for statistical purposes, research and evaluation will not identify individuals and wherever possible students shall be informed for what purpose information is being collected.
  • A breach of confidentiality will result in disciplinary action, including suspension or dismissal.

Availability

  • This Privacy Policy & Procedures document will be made available to all who request it.
  • If an individual does not ask what sort of personal information is held then the service generally should take reasonable steps to let them know what information is held, the purposes for which it is held and how it is/was collected, used, disclosed and stored.

Access and Correction

  • BARS Training Australia will take all reasonable steps to allow people to access their personal information unless the law does not allow it.
  • Access will be arranged within five (5) working days of a request.
  • Services may deny access if there is, in the considered opinion of the service coordinator and manager jointly, that:
    • Providing access would pose a serious or imminent threat to the life or health of any individual;
    • The privacy of others would be unreasonably affected;
    • The request is shown to be frivolous or vexatious;
    • The personal information relates to existing or anticipated legal proceedings with the individual and the information would not be discoverable through discovery;
    • Providing access would be unlawful or denying access is required and authorised by law;
    • Providing access would be likely to prejudice an investigation of unlawful activity or law enforcement, public revenue protection, prevention and remedying of seriously improper conduct, or preparation or conduct of court or tribunal proceedings, either by or on behalf of an enforcement body.
    • An enforcement body performing a lawful security function requests denial of access to protect national security.
      • A service will always explain reason/s for denial of access.
      • When information held is found to be incorrect, or shown by an individual to be incorrect, it will then be corrected.
      • If an individual requests the correction of information held about them and the service does not believe it is incorrect then it will be explained to the individual why the information will not be corrected. If requested, the service will keep a statement from the individual on file noting their view that the information is not correct.

Sensitive Information

  • Collection of sensitive information will occur with an individual’s consent, unless the collection is; required by law to establish, exercise or defend a legal or equitable claim, or; necessary to prevent or lessen a serious or imminent threat to the life or health of the individual who is the subject of the information.
  • Sensitive information includes information about a person’s:
    • Racial or ethnic origin;
    • Political opinions;
    • Membership of a political association;
    • Religious beliefs or affiliations;
    • Philosophical beliefs;
    • Membership of a professional or trade association;
    • Membership of a trade union;
    • Sexual preferences or practices;
    • Criminal record;
    • Health, including information or an opinion about the health or a disability of an individual, an individual’s expressed wishes about the future provision of their health services, a health service provided or to be provided to an individual, other personal information about an individual collected in connection with their donation or intended donation of body parts, organs or body substances;
    • Any other information deemed sensitive by Agency policies.

Privacy Complaints

An individual has a right to make a complaint about their treatment in regards to any part of BARS Training Australia's privacy policy and procedures.